Scorpion EXO-AT960 Modular Adventure Helmet
Shipping Policy
At Jorgensen Powersports, we strive to provide our customers with the best shopping experience, including swift and reliable shipping services. Please review the following information regarding our shipping policies:
Order Processing Time:
- Orders placed before 2:00 PM Mountain Standard Time (MST) on business days (Monday to Friday) will be processed and shipped on the same day.
- Orders placed after 2:00 PM MST or on weekends/holidays will be processed and shipped on the following business day.
Shipping Methods:
- We may offer several shipping options to meet your needs. During the checkout process, you will be able to select your preferred shipping method if any are available.
- The available shipping methods and estimated delivery times will be displayed at checkout.
Free Shipping
We offer free shipping for most orders within the Contiguous United States. Orders must meet the following criteria to qualify for free shipping:
- The shipping address must be within the Contiguous United States.
- The order total must meet or exceed the specified minimum purchase amount, if applicable.
- Free standard shipping must be selected at checkout
- Some exclusions may apply for oversized or heavy items.
Local Pickup Option
We offer a convenient local pickup option for customers in Sevier County UT. Here's how it works:
- During the checkout process, select the "Local Pickup" option.
- Once your order is processed and ready for pickup, you will receive an email notification with pickup instructions and location details.
- Please bring a valid ID and your order confirmation email when picking up your order.
- Our pickup hours are 9-5 Monday-Friday. Please ensure to pick up your order during these hours.
Tracking Your Order:
- Once your order has been processed and shipped, you will receive a shipping confirmation email containing tracking information.
- You can use this tracking information to monitor the status and estimated delivery time of your package.
Shipping Restrictions:
- Currently, we only offer shipping within the United States.
- We do not ship to APO/FPO addresses.
International Shipping:
- At this time, we do not offer international shipping. We apologize for any inconvenience this may cause.
Order Status and Support:
- If you have any questions or concerns about your order, please don't hesitate to contact our customer support team.
- Our customer support representatives are available to assist you during our regular business hours.
Shipping Delays
While we strive to meet our shipping commitments, please note that unforeseen circumstances such as weather conditions or carrier delays may impact delivery times. We appreciate your patience and understanding in such situations.
Shipping Policy Updates:
- We reserve the right to update or modify our shipping policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
Thank you for choosing Jorgensen Powersports for your online shopping needs. If you have any further questions about our shipping policies, please feel free to reach out to us.
Return Policy
Thank you for shopping with Jorgensen Powersports. We strive to ensure your complete satisfaction with every purchase. However, we understand that there may be occasions when you need to return an item. Please review our return policy below:
Customer Service Hours:
Monday – Friday: 8:00 AM – 4:00 PM
Saturday – Sunday: CLOSED
Order Cancellation / Modification
- Orders can be canceled or modified only if the request is made before the order has been processed or shipped.
- Most orders are shipped the same day, so requests must be quick.
- Once an order has been shipped, cancellations or modifications are no longer possible.
Exchanges
- If you would like to request an exchange, you must contact us directly to submit your request.
- Please note that exchanges are handled on a case-by-case basis and you may not be eligible.
- If an exchange request is not approved, you are welcome to proceed with our standard return process and place a new order for your desired item.
Eligibility for Returns
- Items must be unused, undamaged, and in their original packaging.
- Returns must be initiated within 30 days of the delivery date.
- Certain items such as perishable goods, personalized items, and final sale items are not eligible for return.
Return Process
- To initiate a return, please contact our customer service team at Support@jorgensenpowersports.com to obtain a return authorization.
- Please securely package the item(s) and include the original packing slip or proof of purchase.
- For most returns, including changes of mind or sizing, a $9.99 return fee applies. However, if the return is the result of our mistake, there will be no fee.
- To start a return, go to your account and choose the order from your order history.
Refunds
- Refunds will be issued to the original payment method upon receipt and inspection of the returned item(s).
- Any applicable return or restoking fees will be deducted from your refunded amount.
- Please allow 5–7 business days for the refund to reflect in your account.
Damaged or Defective Items
- In the event that you receive a damaged or defective item, please contact us immediately for assistance.
- We will work with you to provide a replacement or a refund as needed.
Helmet and Apparel
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Helmets, apparel, and other protective gear should be returned in their original packaging to protect them during shipping.
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Helmets should be returned exactly as they were received, WITH THE PROTECTIVE BAG ON THE HELMET. As well as all original accessories included.
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Ensure helmets and other items are secured to prevent scratches or damage inside the original box.
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All original tags must be included.
Restocking Fee
- A restocking fee may apply to certain returns.
- This fee will be deducted from your refund amount
Restocking Fee Guidelines
The following guidelines are used to determine the appropriate restocking fee based on the condition of the returned item.
|
Restocking Fee |
Return Condition |
|
10% |
Item is in good, resellable condition, but the original packaging is damaged or missing. |
|
20% |
Item is missing parts, accessories, hardware, tags, manuals, or other important components. |
|
25% |
Item has minor cosmetic damage (light scratches, scuffs, or dirt) but can be cleaned, refurbished, and sold as a used item with a small price reduction. |
|
50% |
Item shows clear signs of use, such as odors, scratches, dents, stains, excessive dirt, pet hair, or other wear. The item can only be sold as used. |
|
NO REFUND ISSUED |
Customer returns a completely different item than what was originally purchased, or the item has been returned in a condition that makes it unsellable (severe damage, missing major components, excessive wear, or contamination). No refund will be issued. |
Note: These percentages serve as general guidelines. The final restocking fee may be adjusted based on the overall condition of the returned item and the resulting loss in resale value.
Final Sale
- Items marked as final sale are not eligible for return or exchange.
Changes to Policy
- Jorgensen Powersports reserves the right to modify or update this return policy at any time without prior notice.
For further assistance or inquiries regarding returns, please don’t hesitate to contact our customer service team.
Thank you for choosing Jorgensen Powersports.
Sincerely,
Jorgensen Powersports
Now available at Jorgensen's locations. Shop online and get your order fast. 980S Cove View Rd, Richfield, UT 84701
The EXO-AT960 Modular Helmet has evolved from one of the most popular adventure motorcycle helmets on the market: the EXO-AT950.
The EXO-AT960 can be used as a full face ADV helmet with the external peak visor attached, or the peak visor can be removed for a more aerodynamic touring helmet. The oversized eye port is extremely wide for greater peripheral vision and downward visibility, and the modular chin bar can be conveniently flipped up.
The internal drop-down SpeedView® sun visor allows you to adjust to changing lighting conditions throughout the day. Additionally, the no-fog EverClear® face shield can be removed and you can use the EXO-AT960 with goggles for off-road use. Three shell sizes made of advanced polycarbonate and dual density EPS result in a helmet that is lightweight, strong, and protective. The EXO-AT960 has a built-in comm port, and its large speaker pockets are compatible with many communication systems on the market.
Features
- Advanced Polycarbonate Shell developed and engineered by ScorpionEXO to be lightweight, strong and maximize impact displacement
- CAD-refined aerodynamics result in a streamlined profile and balanced footprint, minimizing both lift and turbulence for a smoother, quieter, and more stable ride
- Advanced multi-layer EPS provides superior energy absorption
- Strategically placed channels throughout the EPS foam provide increased airflow
- EverClear® Face Shield: offers state-of-the-art fog-free technology. Anti-scratch hardened coating. 95% UV-A & UV-B protection.
- SpeedView® sun visor: retractable, interchangeable drop-down sun visor. Choose the up or down position with an easy-sliding mechanism. Also features ScorpionEXO's exclusive EverClear® anti-fog coating on both surfaces
- Wide eye port: allows for greater peripheral vision and downward visibility. When the face shield is removed the eye port accommodates most sizes and brands of goggles. (Eye port is 11cm tall)
- Aero-tuned ventilation system: features one large intake vent on top, forcing cool air in while exhaust vents maximize movement of hot air out of the helmet
- Dual Position mouth vent: allows the 1st position to act as a defroster and the 2nd position to act as defroster and ventilation (closeable from the inside)
- ScorpionEXO's face shield system pulls the shield securely against the eye port, ensuring a proper seal
- KwikWick® C moisture wicking liner: fabric keeps you cool and dry in warm weather, and warm in cool weather. Liner is easily removable and washable
- KwikFit®: 3D sculpted cheek pads accommodate most eyeglasses
- Double-D Ring: D-ring system with industry leading durability
- External peak visor: can be easily removed to improve the aerodynamics for long distance touring
- Easy-use Flip-up Chin Bar: features a single lever release which allows the chin bar to be raised or lowered with either hand
- Speaker pocket size: 50mm/4.5mm (round)
- Helmet Safety Certification (Dual homologated)
- P/J Chin Bar: a modular helmet with double homologation (P/J) ensures riding safety with the chin guard open (Jet) and closed (Protective)
- DOT FMVSS No. 218 Certified / ECE 22.06 (P/J) Certified
What's in the Box
- Block off plates, for use when the visor is not on the helmet
- Breath deflector and aero skirt (chin curtain), for enhanced fog-free performance
Warranty
5 Year Warranty
Over 60 Years In Business We Know What We're Doing
Speak to one of our team members M-F 8am -6pm MST
